GotPrint

GotPrint

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  • TopTenReviews

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  • Yelp

    Since the previous review, I’ve been working with the owner (see below), sending her my order number and pictures of my cards. Here’s the final email I got explaining the situation:

    “Hello,

    We apologize for any inconvenience.

    Our quality control department has checked the color density of your file. Please note that the change you see is normal in gang printing. We are a gang printer and therefore cannot match colors 100%. Please note we guarantee 85% match to your file. Each time colors could play up to 15%. Please visit our website and click on “terms of use” to see our color matching policy.

    If you wish to update your files we can provide you with a discount code. Please let us know how you would like to proceed by creating a new problem message under this order.

    Once again we apologize if this issue is causing you any inconvenience.

    If you have any further questions, please log into your account, click on the order status and create a new problem email.

    Thank you,
    Quality Control

    Got Print”

    I appreciate that the GotPrint team messaged me, but the fact that they chalked up the faded colors to their “gang printer” is disappointing. I’m still (somewhat) satisfied with my cards, but this is definitely something to keep in mind if you want to order with them.

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  • Reseller Ratings

    I was very pleased with my order, with the price, the delivery time and the service. Thank you!

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  • CitySearch

    CHEAP PRICING WHICH TOTALLY REFLECT THEIR PROFESSIONALISM AND CUSTOMER SERVICE!!!!

    I found this company online & decided to place an order. Called for better deals on non-profit organizations and was told to follow the wrong process in 2 separate occasions when I called for an update. My company has an expo to attend in 4 days from initial call so when I called I mentioned urgency and why. Almost 3pm in Austin, TX (where I called to place order from) I placed 4th or 5th call & was told a different process which was followed. Again, I voiced urgency and was told someone would connect with us by end of day. Almost 24 hrs later, I called for update & was told Aries, the man in charge of setting non-profit accounts had ok’d the account & to proceed with order. Uploading large files isn’t fun or easy when dealing with a small company such as ours, so 15 minutes later when ready to place order, I realized account wasn’t set up correctly so I placed yet, another call and asked to speak with Aries. I guess he’s some type of manager or big shot with this company because after getting on the phone with me, not apologizing for any of the inconveniences they put us through and sounded aggravated and literally saying he didn’t have time to listen to me if I wasn’t going to listen to him, I was extremely disappointed, upset and stressed that I didn’t do a better job at shopping around for another printing company. We will now have to go without the necessary printing collateral needed for the business expo we’re attending in 2 days. I am extremely aggravated that a business can stay open with such a terrible management and customer service team. If you need ANY printing services, do yourself a favor and KEEP LOOKING for a more professional company that can cater to your needs, even if they charge a bit more. It’s truly not worth your aggravation and time.

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  • Knoji

    The website has a Testimonials page, where the clients share their experience with the company; it seems that all of the testimonials are positive regarding the services offered by the company. However, there are some negative reviews made by the customers most of them regarding the shipping duration, which took too long to deliver.

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  • BusinessCards.org

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  • Site Jabber

    Terrible company to deal with!!! Stay away! First they make you jump through hoops to prove you are a business. You have to send over Tax ID information, business licenses etc. Then if you dont give them enough business, they shut down your account without warning. What kind of B.S. is that? Better off using one of the other reputable printers out there if you are looking to becoming a print broker.

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GotPrint is one of the fastest growing online printing companies in the US. What started out as a family business eventually became an international corporation. Now GotPrint operates in four facilities — California, Kentucky, Texas, and Netherlands, Europe.

Locations
2000 Arbor Tech Dr.
Kentucky

Heritage Business Park
Grapevine, Texas

7651 N. San Fernando Rd
Burbank, CA 91505

Randwycksingel 20
6229 EE Maastricht
Nederland

gotprint

Other Products Offered: Bookmark, Calendar, Collectors Card, Door Hanger, Envelope, Hang Tag, Mini Menu, Notepad, Poster, Rackcard, Rolodex, Roll Label, Table Tent, Tent Card, Poster (Wide), Window Decal, and Yard Sign.

Other Services Offered: Design Services, Mailing Services, Brokers Services, Marketing Services, Special Shapes, DVD and CD Package Printing Services.

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